Aug 11, 2026 · Trust · 5 min read
Disclosure, Recordings and Your Callers
Trust
Disclosed
Recorded, in-region, audited
The disclosure
The wording is yours to configure, but the disclosure itself is fixed: the caller is told they're speaking to an automated assistant and that the call is recorded, and that they can ask for a person.
Where recordings live
- UAE region, encrypted at rest, isolated per business.
- Retention configurable per business, with automatic deletion.
- Data-subject requests supported, aligned with the UAE PDPL.
- Never used to train any model.
Frequently Asked Questions
Callers who don't want to be recorded can ask for a person or a callback.
Only roles you permit, and every playback is logged.
COM8 Engineering
Engineers behind the voice pipeline, tool layer and the COM8 Voice dashboard.
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