Aug 18, 2026 · Guide · 6 min read
Inside the Two-Week After-Hours Pilot
Guide
Two-Week Pilot
After hours only, every booking approved
Before day one
We agree three things: the number to point at the agent, the transfer targets for urgent calls, and who owns the morning queue.
Week one
- Your services, locations, policies and FAQs become the agent's knowledge.
- Your reservation system goes behind our adapter, or we use our own inventory module.
- Thirty scripted test calls, then real test calls from your team.
Week two
The line goes live after hours. Every morning your team works the queue and approves drafts. At the end, we review the calls together.
Success is calls answered that used to ring out, promises kept inside their window, and how often staff corrected the agent.
Frequently Asked Questions
Pilots are scoped per business. Talk to our team and we'll share a plan for your line.
Most businesses extend into office-hours overflow, then add branches and languages.
COM8 Voice Team
The team building COM8 Voice at COM8 Studio in Dubai.
Every call answered — day and night
Put COM8 Voice on the number you already have.
Book a pilotLive on your own line in two weeks.