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Approvals

Your rule, not ours: review everything or only the exceptions

Draft booking

[Hyundai Creta or similar], Dubai T3, [4 days], AED 756 total with deposit. Flight number attached. [Transcript excerpt] and [audio] ready to check.

Policy
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Approvals Features

Control that you can relax as trust grows

  • Approve in One Tap

    Mobile-friendly, because approvers use phones

  • Edit & Approve

    Fix a detail; the diff is recorded

  • Reject With a Reason

    The caller is followed up, not forgotten

  • Audio & Transcript

    Hear the exact words before you decide

  • Review All or Exceptions

    Start at 100% review; move to rules later

  • Override Rate

    If corrections climb, you know first

Approvals Applications

What gets approved

  • Rental Bookings

    Drafts taken overnight

  • Appointments

    New patients or special requests

  • Room Reservations

    Rates and extras checked

  • Freight Quotes

    Priced by your desk, not the agent

  • Service Jobs

    Slots and call-out fees confirmed

  • Viewings

    Property viewings scheduled

Put Approvals on your line

Two weeks from signing to your line answered. Your number, your systems, your team approving every booking.

Frequently asked questions

  • Yes. Start with review-all, then move to review-exceptions with a rule builder — for example, auto-approve standard bookings under a value you set.

  • That's why bookings are drafts until a human approves them, and why the agent can't quote a price that didn't come from your pricing tool.

  • No. Prices, availability and policies come only from your systems or knowledge base. If the agent can't verify something, it doesn't say it — it books a callback or hands the call to a person instead.