
After-Hours Desk
Bookings · Quotes · Callbacks
Answering is easy. Never leaving a caller worse off is the test.
COM8 Voice takes every call — bookings, changes, complaints, emergencies — and hands your team a prioritised queue, drafts to approve and a transcript of every conversation.

Bookings · Quotes · Callbacks

Patient · Verbatim · Followed up

Calm · Fast · Always a human
I land at Terminal 3 on Thursday — I need an SUV for four days.
A Hyundai Creta or similar is AED 189 a day, deposit included. Shall I hold it?
Draft booking AV-7K3M saved · Waiting for approval
From the first hello to the morning callback — COM8 Voice understands the request, acts on your live data and leaves your team a clean record of every call.
Bookings, changes, complaints and emergencies — even several in one call
Sorted by what hurts most if missed, each with a window and a reference
Answers in the caller's language, switches when they do
A person, with a briefing, whenever it matters
Containment, SLA and overrides by branch
A two-week pilot on the after-hours window only — proved on your calls, with your team approving every booking, before anything changes in office hours.
We agree three things: the number to point at the agent, the transfer targets for urgent calls, and who owns the morning queue at eight o'clock.
Your services, locations, policies and FAQs become the agent's knowledge. Your reservation system goes behind our adapter — or we use our own inventory module.
Thirty scripted test calls run the agent end to end, then your team makes real test calls. Corrections are made before a customer hears it.
The line goes live after hours only. Nothing changes during office hours, and your team approves every booking.
We review the calls together: what was contained, what became a callback, and where staff had to correct the agent.
Success is three numbers: calls answered that used to ring out, promises kept inside their window, and how often staff corrected the agent.
Disclosed. Recorded. Never left without an exit.
Every caller hears that they're speaking to an automated assistant and that the call is recorded. Card numbers are never taken by voice, recordings stay in-region, and anyone can ask for a person at any time.
Two weeks from signing to your line answered. Your number, your systems, your team approving every booking.
It answers your business phone line with an AI voice agent that understands what the caller needs, acts on it using your live data — availability, prices, existing bookings — and leaves your team a clean record to review, approve or follow up.
No. Prices, availability and policies come only from your systems or your knowledge base. If the agent can't verify something, it doesn't say it — it books a callback or hands the call to a person.
Breakdowns, accidents and safety calls are never deferred and never handled by AI alone. The agent raises a high-severity ticket and warm-transfers the caller to your emergency or roadside line, 24/7.
English and Arabic today. It answers in the caller's language and only switches if the caller does. More languages, such as Hindi, Urdu and Malayalam, are on the roadmap.
Yes. During office hours they're transferred immediately; after hours they get a callback at the top of the morning queue. The agent says so in its opening line.
No. It refuses card numbers if a caller starts reading them out. Payments go through a secure link sent by SMS or WhatsApp, which keeps voice calls out of card-data scope.
A pilot takes about two weeks: load your knowledge and connect your systems, run scripted and real test calls, then go live after hours only while your team approves every booking.